itSMF USA FUSION 2018 - Browse Agenda

All Sessions

10:15 AM–11:15 AM

Oct 1, 2018

Organizational Change and How to Keep the Lights On

OCM and the ITSM Professional

Sterling 9

11:30 AM–12:30 PM

Oct 1, 2018

Organizational Change and How to Keep the Lights On

The Cultural Impact of ITSM Driving Organizational Value

Sterling 9

2:30 PM–3:30 PM

Oct 1, 2018

Organizational Change and How to Keep the Lights On

Turning the Turtle Over: Empowering and preparing your employees for change

Sterling 9

7:30 AM–8:15 AM

Oct 2, 2018

Organizational Change and How to Keep the Lights On

Breakfast Book Club – What We’ve Learned from What We’ve Read

Grand F

10:15 AM–11:15 AM

Oct 2, 2018

Organizational Change and How to Keep the Lights On

UC San Diego’s Process Palooza: LEANing Toward Success

Sterling 9

11:30 AM–12:30 PM

Oct 2, 2018

Organizational Change and How to Keep the Lights On

Step Up & Stand Out: Put Your Personal Brand on Display

Sterling 9

2:45 PM–3:45 PM

Oct 2, 2018

Organizational Change and How to Keep the Lights On

We got something in common: Business Relationship Management, it’s part of all our jobs…

Mills 1

4:00 PM–6:00 PM

Oct 2, 2018

Organizational Change and How to Keep the Lights On

Everything I learned About Leading Change I Learned from Gregory Peck

Grand H

8:00 AM–8:45 AM

Oct 3, 2018

Organizational Change and How to Keep the Lights On

How To “Jazz Up” IT Leadership, Structures & Systems To Accelerate Value

Grand F

9:00 AM–10:00 AM

Oct 3, 2018

Organizational Change and How to Keep the Lights On

What Does It Take To Be A Great Leader?

Sterling 9

10:15 AM–11:15 AM

Oct 3, 2018

Organizational Change and How to Keep the Lights On

Communications Delivered - But Is Your Message Being Understood?

Sterling 9